Understanding Your Invoice
We understand that receiving an invoice can often be a confusing and overwhelming experience, especially if you’re not familiar with the terminology and structure. That’s why we’re here to help.
Invoice
Every appliance order will be accompanied by an invoice. The invoice serves as a detailed record of the purchase, providing important information such as the item’s description, quantity, unit price, and total cost for the order that has been received. Invoices can be immediately paid through the customer portal. Unpaid invoices are compiled in the billing statement, which is issued at the first of the following month. This consolidated statement provides an overview of all outstanding invoices, ensuring that you have a clear understanding of your pending payments.
Billing Statement
Customers will receive a monthly billing statement via email that serves as a comprehensive record of purchases, payments, and outstanding balances. The statement includes details such as the date and description of each transaction, the amount charged or credited, and any applicable fees.
Customer Portal
Our customer portal is designed to streamline your payment process, making it quick, secure, and accessible from anywhere at any time. Simply log in to your account, navigate to the billing section, and you’ll find all your invoices neatly organized for easy reference. From there, you can view the details of each invoice and make payments with just a few clicks. Embrace the convenience of our customer portal today and enjoy the simplicity of managing your invoices and payments in one centralized location.
Have Questions?
If you have any questions or feedback, you can call us at 800-522-4636 or email [email protected]. Our team is ready to assist you in any way possible and we look forward to working with you.