How do I connect my scanner to Specialty Appliances?

To send scans to us directly through your scanner’s cloud platform, rather than exporting the scan files and uploading them during case submission in SmileSync, you’ll first need to establish a connection between your practice and our lab.

The connection process varies by scanner. For most scanners, you can search for Specialty Appliances using our lab email address, digital@specialtyappliances.com, and then select the option to connect with our lab.

For iTero, please call 1-800-577-8767 and provide our lab ID, 10767, to establish the connection.

Once the connection is established, simply select Specialty Appliances as the receiving lab when you’ve completed your scan and are ready to send it.