How do I make a warranty claim from Canada?

To submit a warranty claim from Canada, email customerservice@specialtyappliances.com to request a mailing label. The appliance or part will need to be returned to us for evaluation.

If you would like the appliance remade, please also provide an updated scan or model of the patient’s current dentition. If an updated scan or model is not provided, we’ll use the records currently on file. Because the patient’s dentition may have changed, we cannot guarantee fit when a remake is based on previous records.

The same warranty timeframes and claim requirements apply to Canadian customers.