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Turnaround and Case Status Updated October 29, 2026
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Do weekends and holidays count toward turnaround?

The answer

No. Business days are Monday through Friday, not counting holidays we’re closed, so turnaround runs longer across a holiday week. The simplest way to handle this is to give us your patient’s appointment date when you submit the case rather than counting days yourself. If you need to know our schedule around a specific holiday, call 1-800-522-4636.

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